Services04.
Assistance
Services
Assistance
We are focused on achieving customer satisfaction regarding all aspects of a job. Providing a quality service is an integral part of our supply and sales processes from the get go. For us, customer care is the true “beginning” of a successful and lasting partnership. We are well-prepared, both at a strategic-business and at an organizational-logistical level, to provide quality after-sales service for the peace of mind of our customers.
MAINTENANCE - MAINSIM
We operate with an innovative software application able to create an extremely powerful and useful knowledge base which is shared with technicians and suppliers to simplify maintenance processes; in particular, it enables us to be always connected in a single shared work environment to:
- ensure the easy availability of information
- facilitate planning activities
- monitor deadlines
- track performance
- analyze results
- provide detailed data reports
- optimize preventive maintenance
In this way, the customer receives increasingly professional, timely and accurate assistance.
We are organized, solid, certified, and always ready to take on jobs at all levels.